OUR MISSION
As the consolidated Public Safety Answering Point (PSAP) for Gilliam, Jefferson, Sherman, and Wheeler Counties, the Frontier Regional 911 team connects people with vital emergency and non-emergency dispatch services.Â
we dare
We dare to take new approaches in our operations, leadership, and ideas which many have never taken in our industry.
we defy
We defy the doubts of others in our journey to rebuild and re-brand 911.
we deliver
We deliver results in our work and service to the communities we have the privilege to serve.
OUR MISSION
As the consolidated Public Safety Answering Point (PSAP) for Gilliam, Jefferson, Sherman, and Wheeler Counties, the Frontier Regional 911 team connects people with vital emergency and non-emergency dispatch services.Â
we dare
We dare to take new approaches in our operations, leadership, and ideas which many have never taken in our industry.
we defy
We defy the doubts of others in our journey to rebuild and re-brand 911.
we deliver
We deliver results in our work and service to the communities we have the privilege to serve.
You Make the Call. We’ll Make the Connection.
Public Safety Answering Point
Frontier Regional 911 is a Public Safety Answering Point, or PSAP. Frontier 911 coordinates the public safety response for our region’s emergency and non-emergency callers for life-saving first responders like the police, fire departments, and emergency medical services, as well as non-emergency resources and public service agencies.Â
Our Services
Our team of highly skilled telecommunicators leverage the latest technology innovations to deliver 911 dispatch services more efficiently and accessible than ever before.
911 Services
When you need emergency help—police, fire, or medical—we’re just a phone call away. Our dedicated team is available 24/7, every day of the year. Learn more about what happens when you call 911.
Text-to-911
CALL when you CAN, TEXT when you CAN’T
For emergency situations where calling isn’t an option, we proudly provide Text-to-911 service. When you text 911, you’ll connect quickly with one of our highly trained emergency telecommunicators. Remember - call when you can, text when you can’t. Learn more about this life-saving emergency service.
Non-Emergency Dispatch
Our team is available 24/7 for general, non-emergency calls related to police, fire, and medical agencies. Learn more about when to call the non-emergency line and which services our telecommunicators can connect you with.
911 CALLS
1,507
AVG. 49/day
NON EMERGENCY CALLS
4,256
AVG. 137/DAY
POLICE INCIDENTS DISPATCHED
2,855
AVG. 92.1/DAY
FIRE/MEDICAL INCIDENTS DISPATCHED
319
AVG. 10.3/DAY
Our Services
Our team of highly skilled telecommunicators leverage the latest technology innovations to deliver 911 dispatch services more efficiently and accessible than ever before.
911 Services
When you need emergency help—police, fire, or medical—we’re just a phone call away. Our dedicated team is available 24/7, every day of the year. Learn more about what happens when you call 911.
Text-to-911
CALL when you CAN, TEXT when you CAN’T
For emergency situations where calling isn’t an option, we proudly provide Text-to-911 service. When you text 911, you’ll connect quickly with one of our highly trained emergency telecommunicators. Remember - call when you can, text when you can’t. Learn more about this life-saving emergency service.
Non-Emergency Dispatch
Our team is available 24/7 for general, non-emergency calls related to police, fire, and medical agencies. Learn more about when to call the non-emergency line and which services our telecommunicators can connect you with.
Compassionate. Professional. Reliable.
About Frontier Regional 911
We don’t just serve the community. We’re a part of it. Located in the heart of Gilliam County, we employ highly-trained 911 professionals. We are proud to have been one of the first in the nation who Dared to introduce the concept of Contract Telecommunicators to support our local team. Working together, we provide the highest level of service to our community and partner agencies. We have an established team which provides compassionate, professional, and reliable public safety services.
Become a Partner
Frontier Regional 911 supports multiple local agencies across various public service sectors. With our tech-forward approach, state-of-the-art and interoperable dispatch software, and highly skilled telecommunicator team, we’re making it easier than ever to Deliver the best service to our partners and communities. Learn more about our current partnerships and the benefits of working with Frontier Regional 911.Â
Creating Connections.
Empowering Communities.
Our dedicated team of telecommunicators does more than answer the call for help during the darkest of days. We also believe in connecting with the community during the blue sky days through social media outreach, public information, and participation in community events.
Creating Connections.
Empowering Communities.
Our dedicated team of telecommunicators does more than answer the call for help during the darkest of days. We also believe in connecting with the community during the blue sky days through social media outreach, public information, and participation in community events.
911 Public Resources
An informed and prepared community is a resilient community. Learn more about emergency alert systems, accessing critical resources, and requesting service from emergency and non-emergency field responders!
